Tag User Experience

Is Bigger Always Better?

Really liking my new HTC One S…It’s fast, great screen and most importantly the camera works impressively well in low light.

Though I have to say these new, larger screens are great to look at but makes it hard to operate with a single hand. Even the HTC One S’s 4.3″ screen is hard to reach the far corners without moving your hand in ways that compromises your grip. Ironically, Android 4+ has moved primary controls into action bars on opposite ends of the screen.

After using the One S all weekend I had to see if this issue was all in my head and thankfully it wasn’t. My older (and much complained about) LG G2X (4″ screen) fits nicely in the palm of my hand and I can reach the entire screen without compromising my grip. To show what I mean I’ve created this map of what I can reach with my left thumb while holding the phone comfortably in my left hand and not compromising my grip.

Is anyone else experiencing this? Have you switched to using two hands to use your phone? Will Apple stick with the smaller form factor and use reach as their reason?

Leveraging Frameworks

Looking back at the last year or so, one theme kept surfacing in all the projects I worked on – the need for a user experience framework. Many of these projects focused around Xfinity.com, part of Comcast’s branding initiative that launched last year during the Olympics. Overall, the projects focused on how to introduce new Comcast subscribers to the XFINITY service and the benefits that come with it, while providing more initiated customers deep access to the wealth of content available online. One project was to design a future version of the site, which would grow alongside individual customers and present an experience tailored to them. This project focused on optimizing both the experience of customers as well as Comcast’s understanding of its customers’ needs.

Clearly these projects needed something more involved then simple wireframes, design guidelines and some magic in Fireworks/Photoshop and HTML…they needed systematic frameworks to support both the design process and the business needs. Besides coming up with concepts and designs that fueled these projects it was my job to create said frameworks.

The embedded Seven Steps to Creating a Framework is the distilled process I employed to conquer the challenges presented to me over this past year. I believe it is universal enough to guide you through creating UX frameworks of your own.

View Seven Steps to Creating a Framework on SlideShare

Please comment if you have questions or comments on this framework to creating a UX framework.